About us
About Universal Airport Transfer Dubai-based, booked worldwide.
We provide pre-booked private airport transfers between terminals, homes, hotels and offices. We are Dubai-based, and we operate worldwide through our parent company, Universal Airport Assistance.
Who we are
One booking, a car and a chauffeur held for you.
Universal Airport Transfer is operated through Universal Airport Assistance, our parent company, by Universal Travel Assistance LLC in Dubai (trade licence 1802842). The service is available across multiple countries and airports, and any airport not on our list goes in the quote the same way.
Every airport transfer includes a full quote before you pay, a named chauffeur and flight tracking for both arrivals and departures. Vehicle options run from sedan to SUV, van and bus, chosen by passengers and bags in any class, and add-ons include child seats, meet and greet and an extra stop.
More than 5,500 customers have booked their transfers with us.
Nothing is booked in person. Every booking is made online, through the booking form, WhatsApp or email, and the booking desk answers 24/7: a real person, in any timezone.
At a glance
What every booking includes
- A full quote before you pay, with any late-night, public holiday or short-notice charges included, and nothing charged until you accept it.
- Flight number tracking for both arrival and departure transfers.
- Three classes, Economy, Business and First Class, each available as a sedan, SUV or van, with a bus for larger groups.
- Child seat availability on request at the time of booking.
- Changes and cancellations accepted up to 48 hours before your flight under the standard policy; a few airports and services differ.
- Round trip and one-way booking handled in a single reservation.
How we work
How booking with us works
Four steps from request to confirmation.
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01
Send a request
Your terminals or addresses, the flight number, the date and time, passengers and bags. It takes under five minutes.
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02
Receive and accept your quote
A full quote follows, usually within two hours. It reflects distance, vehicle class, add-ons and any late-night, public holiday or short-notice charges, and nothing is charged until you accept it.
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03
Confirm your service and receive your voucher
We send a quote. Once you pay online, by payment link or bank transfer, we will confirm the service and share your voucher.
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04
Meet your chauffeur
The booking desk tells you where to meet, and it is on WhatsApp 24/7 if anything changes.
Coverage
Airport transfers worldwide.
LondonDublinParisAmsterdamFrankfurtMunichMilanRomeValenciaBudapestIstanbulNew YorkNassauCuraçaoCartagenaMedellínBuenos AiresUshuaiaDubaiDohaManamaRiyadhJeddahDelhiMumbaiKochiKozhikodeThiruvananthapuramBengaluruChennaiHyderabadSingaporeBaliManilaBeijingTokyoSydneyMelbourneBrisbane Our offices
Registered in three countries, booked online everywhere.
These are our own offices and registered addresses. Nothing is booked in person: every booking is made online, and the booking desk answers 24/7.
Questions
About Universal Airport Transfer questions
Who operates Universal Airport Transfer?
Universal Airport Transfer is operated through Universal Airport Assistance, our parent company, by Universal Travel Assistance LLC in Dubai, trade licence 1802842.
Where are your offices?
Our own offices are in the UAE (Dubai), India (Kochi) and Bahrain (Manama). They are our registered addresses; every booking is made online.
Can I book in person?
No. Every booking is made online, through the booking form, WhatsApp or email, and the booking desk answers 24/7.
Which airports do you cover?
We operate worldwide through Universal Airport Assistance. There are guides for our main cities, and any other commercial airport goes in the quote the same way.
Are you part of an airport or airline?
No. Universal Airport Transfer is a private commercial service, not operated by or affiliated with any airport authority, airline or government body.
Waiting time, changes, cancellations and refunds are set out in full in our Terms & Conditions.
Request a transfer
Tell us the flight. We hold the car.
Under five minutes to complete. We come back with a full quote, usually within two hours. Nothing is charged until you accept the quote.