Count the bags as well as the people
The vehicle is chosen on passengers and luggage, so the bag count matters as much as the head count. Enter the number of checked bags on the form, and describe anything bulky in the notes.
The fleet
The fleet and chauffeurs three classes, always private.
Economy, Business or First Class is the level of service; the vehicle, a sedan, SUV, van or bus, is chosen on passenger count and luggage. Any class can come in any of them. Compare the vehicle types by seats and bags, then see how golf bags, pushchairs and sports equipment change the choice.
Side by side
How many passengers and bags each vehicle type takes
Start with the number of people travelling, then count the bags. The figures are guides by vehicle type, not by class: Economy, Business and First Class can each come as a sedan, SUV or van. If the party fits one vehicle but the luggage does not, list the bags when you book and the desk confirms the vehicle.
| Vehicle type | Passengers | Bags | Classes | Suited to |
|---|---|---|---|---|
| Sedan | About 1–3 | About 2–3 | Economy, Business, First Class | Up to three travellers with a checked bag each |
| SUV or executive saloon | About 1–4 | About 4–5 | Economy, Business, First Class | Longer motorway runs, or the luggage room a family or a golf bag needs |
| Van | About 5–7 | About 6–8 | Economy, Business, First Class | A party of five to seven travelling together in one vehicle |
| Bus | Depends on the vehicle | Confirmed with the quote | On request | Larger groups, with the capacity confirmed in the quote |
Oversized or specialist luggage should be declared in advance. The desk confirms the vehicle in your quote, and nothing is charged until you accept it. First Class, in any vehicle, adds a senior chauffeur, bottled water, and meet and greet with a name board on every booking.
The fleet
Three classes, in the vehicle your party needs.
The class is the level of service; the vehicle is chosen on passenger count and luggage. Any class can come as a sedan, SUV or van, and a bus is available for larger groups. Every one is a private hire with a professional chauffeur, never a shared ride.
Service level · any vehicle type
Economy
The everyday private transfer: a professional chauffeur and a clean, air-conditioned vehicle. It comes as a sedan, SUV or van, whichever fits your passengers and bags.
- Passengers, sedan to van
- 1–7
- Bags, sedan to van
- 2–8
Service level · any vehicle type
Business
A step up in service for business travel and corporate accounts. Like every class, it is not tied to one car: it comes as a sedan, SUV or van, chosen on your passengers and bags.
- Passengers, sedan to van
- 1–7
- Bags, sedan to van
- 2–8
Service level · any vehicle type
First Class
The top service level: a senior chauffeur, bottled water, and meet and greet with a name board in arrivals on every booking. It can come as a sedan, SUV or van, so a family can travel First Class in a van.
- Passengers, sedan to van
- 1–7
- Bags, sedan to van
- 2–8
For groups · in any class
Van or bus
One vehicle for the whole party, in Economy, Business or First Class. A van takes about 5 to 7 passengers with 6 to 8 bags, and a bus is available for larger groups, with its capacity confirmed in the quote.
- Passengers in a van
- 5–7
- Bags in a van
- 6–8
- Sedan about 1–3 passengers with 2–3 bags
- SUV or executive saloon about 1–4 passengers with 4–5 bags
- Van about 5–7 passengers with 6–8 bags
- Bus for larger groups, capacity confirmed with the quote
Luggage
Luggage, golf bags, pushchairs and sports equipment
More bags than travellers
Two travellers with four checked bags outgrow a sedan, which takes about 2 to 3 bags. An SUV or executive saloon takes about 4 to 5, in whichever class you book, so both travellers and their bags still travel in one vehicle.
Golf bags
An SUV or executive saloon has the luggage room a golf bag needs, and a golfing party of five to seven can look at a van. Either can be booked in Economy, Business or First Class. List every golf bag and suitcase when you book, and the desk confirms the vehicle.
Pushchairs and family luggage
List a pushchair with the luggage when you book, as the Terms ask for accurate luggage details, so the vehicle is chosen with the pushchair counted. An SUV or executive saloon takes about 4 to 5 bags. A child seat is requested on the same form, at the time of reservation, and it is fitted before you arrive.
Other sports equipment
Oversized or specialist items go on the booking in advance, as the Terms ask. For anything unusual, tell the desk what the item is and it confirms the vehicle that fits.
Not sure it fits
Leave the vehicle preference on Recommend for me and list the bags in the notes, or send the passenger count and the bag list to the booking desk on WhatsApp, +971 56 578 8699. A real person answers 24/7, in any timezone, and the vehicle that fits goes into your quote.
At a glance
What comes with every vehicle
- A private hire, never a shared ride.
- A professional chauffeur, suited, and briefed on your booking before you land.
- A vehicle chosen on your passengers and luggage, in the class you choose.
- Child seats on request at the time of booking.
- A name board in arrivals with meet and greet: included with every First Class booking, or added as an extra.
- Your flight tracked on arrivals and departures.
Chauffeur service
Chauffeur service, VIP and luxury airport transfer
Three ways people ask for the same upgrade. Here is what each one actually includes, so you can pick the tier rather than guess at it.
01
Chauffeur service
A professional chauffeur: suited, briefed on your booking before you land, and assigned to you for the whole journey. Available by the hour when you need the car to stay with you between meetings.
- Held by the hour
- Same chauffeur throughout
- Stops as directed
02
VIP airport transfer
A name board waiting in arrivals, meet and greet at the gate where the airport allows it, and your bags handled from the carousel to the boot. Pairs with airport assistance from Universal Airport Assistance where fast-track lanes are available.
- Name board in arrivals
- Meet and greet
- Bags handled
03
Luxury airport transfer
First Class brings a senior chauffeur, bottled water on board, and meet and greet with a name board on every booking. The vehicle is chosen separately: an SUV or executive saloon gives the luggage room a family or a golf bag needs, and a van takes a larger party.
- Senior chauffeur
- Bottled water
- Sedan, SUV or van
Questions
The fleet and chauffeurs questions
Which vehicle should I choose?
Choose the vehicle by passengers and luggage: a sedan takes about 1 to 3 passengers with 2 to 3 bags, an SUV or executive saloon about 1 to 4 with 4 to 5 bags, and a van about 5 to 7 with 6 to 8 bags, with a bus for larger groups. The class, Economy, Business or First Class, is the level of service and can come in any of them. Every one is private, never a shared ride.
How many suitcases fit in a sedan?
A sedan takes about 2 to 3 bags, enough for up to three travellers with a checked bag each, whichever class it is booked in. With more bags than that, an SUV or executive saloon takes about 4 to 5.
Is there a vehicle for seven passengers?
Yes. A van seats about 5 to 7 passengers with 6 to 8 bags, so the whole party travels in one vehicle, in Economy, Business or First Class. For larger groups a bus is available, with its capacity confirmed in the quote.
What if we have oversized luggage or sports equipment?
Declare it when you book, and the desk confirms the vehicle in your quote. An SUV or executive saloon has room for a family’s bags or a golf bag, and a van takes a larger load.
Is the vehicle shared with other passengers?
No. Every vehicle is a private hire for your party alone, with a professional chauffeur.
What does First Class include?
A senior chauffeur and bottled water on board, and meet and greet with a name board in arrivals, included with every First Class booking at no extra cost. First Class is a service level, not one car: it can come as a sedan, SUV or van, depending on your passengers and availability.
What is the difference between chauffeur service, VIP and luxury?
Chauffeur service is the same chauffeur throughout, by the hour if you need it. VIP adds a name board, meet and greet where the airport allows it and your bags handled. Luxury is First Class, with a senior chauffeur and bottled water, in the vehicle your party needs.
Can I add a child seat?
Yes. Tick Child seat when you book and the form asks for the children’s ages. It has to be requested at the time of reservation, not after the chauffeur arrives, and it is fitted before you get in.
Waiting time, changes, cancellations and refunds are set out in full in our Terms & Conditions.
Request a transfer
Tell us the flight. We hold the car.
Under five minutes to complete. We come back with a full quote, usually within two hours. Nothing is charged until you accept the quote.