Arrival
From the airport to your hotel, home or office. Your flight is tracked and the 30-minute wait runs from its actual arrival time.
Singapore · SIN · Changi
A pre-booked private car at Changi, at the eastern end of Singapore, with a named chauffeur, your flight tracked and a full quote before you pay.
Nothing is charged until you accept the quote.
At a glance
Changi sits at the eastern end of Singapore, with four terminals in use and Jewel between the first three. The East Coast Parkway carries traffic from the airport to Marina Bay and the business district, a trip Changi puts at about 30 minutes by taxi. Universal Airport Transfer arranges a private car with a named chauffeur. Your flight is tracked, and your chauffeur waits 30 minutes from its actual arrival time. You see the full quote before you pay. Your chauffeur is named before pickup, and the booking desk tells you where to meet.
Price
Every journey is quoted on its own rather than sold from a price list, so the figure you receive is for your booking. These are the things that move it. Nothing is charged until you accept the quote. Tolls, where they apply, are either included in it or shown in it as an additional charge, and heavy traffic does not change the quoted price.
When you land
Changi's automated immigration lanes are open to all travellers, and Singapore asks for an arrival card before you land. The part worth knowing in advance is the layout. There are four terminals, one of them off the Skytrain, and Jewel sits in the middle of the other three.
Submit your SG Arrival Card within the three days before arrival. It is free, and Changi advises using only the official ICA e-Service or the MyICA app. Check which terminal your flight arrives at, as Terminal 4 is separate from the others.
Changi says all travellers, including first-time visitors, can use the automated lanes with no prior enrolment, provided they hold an ICAO-compliant passport.
Collect your bags at the baggage claim area, then take the Green Channel if you have nothing to declare, or the Red Channel if you do.
The booking desk gives you your chauffeur’s name before pickup and tells you where to meet. Keep your phone on: a passenger who has not reached the meeting point within the waiting time and cannot be contacted is treated as a no-show.
The East Coast Parkway runs along the south-east coast from the airport towards the city, crossing the mouth of Marina Bay on the Benjamin Sheares Bridge.
Changi's own rules do not let vehicles wait at the arrival kerbside or pick-up points. If you land at Terminal 4, say so when you book, because that terminal has its own arrival hall and pick-up doors.
SIN
Changi lies at the eastern end of Singapore island. Terminal 4 opened in 2017 on the site of the former Budget Terminal, and Terminal 2 fully reopened in November 2023 after three and a half years of upgrading.
Terminals Changi has four terminals in use. T1, T2 and T3 are linked by the free Skytrain and by link bridges, with Jewel standing between them, while T4 stands apart from the other three and is reached by a free shuttle bus. A fifth terminal is under construction and expected by the mid-2030s. Tell us which terminal your flight uses, and especially whether it is T4, when you ask for a quote.
Get an SIN quoteServices
From the airport to your hotel, home or office. Your flight is tracked and the 30-minute wait runs from its actual arrival time.
From your address to the airport, booked ahead with a named chauffeur.
Between terminals, for a connection that leaves from a different one.
A car and chauffeur for a block of hours, starting or ending at the airport.
Between any two addresses, with no airport involved.
How it works
Your flight, pickup and drop-off, passengers and bags, using the form below.
Usually within two hours, with any late-night, public holiday or short-notice charges shown. Nothing is charged until you accept it.
By secure payment link or bank transfer. Card details never reach this website.
Confirmed once paid, and the booking desk shares your voucher.
Questions
Your chauffeur waits 30 minutes from your flight's actual arrival time. Waiting beyond that can carry an additional charge. If you have not reached the meeting point within the waiting time and cannot be contacted, the booking is treated as a no-show, so keep your phone on once you land.
Yes, a little. Terminal 4 is not on the Skytrain, and Changi links it to T1 and T2 by a free shuttle bus, so Jewel and the MRT station are a bus ride away rather than a walk.
Yes. Singapore requires an SG Arrival Card, submitted within the three days before arrival. There is no fee; submit it only through ICA’s own SGAC e-Service or the MyICA app. Automated immigration lanes are then open to travellers with an ICAO-compliant passport, including first-time visitors.
Yes. Jewel is in the public area, on the landside of the terminals, so you can walk in once you have cleared immigration and customs. If you plan to stop there, tell us when you book so the pickup time fits, because waiting beyond 30 minutes from your flight’s actual arrival time can carry an additional charge.
The MRT from Changi usually means changing trains at Tanah Merah or Expo, and the last connection towards the city leaves at 11.18pm. A private transfer takes you and your luggage from the airport to the door, at any hour, with a full quote agreed before you pay.
Waiting time, changes, cancellations and refunds are set out in full in our Terms & Conditions.
Request a transfer
Under five minutes to complete. We come back with a full quote, usually within two hours. Nothing is charged until you accept the quote.