Before you land
Your flight is tracked. A chauffeur is assigned to your booking and timed to your actual landing, so a delayed flight moves the pickup instead of wasting it.
Dubai · DXB · DWC
Universal Airport Transfer arranges private transfers to and from Dubai International Airport (DXB) and Al Maktoum International (DWC), booked ahead with a named chauffeur and your flight tracked. Send your flight number and you get a full quote, usually within two hours. Your chauffeur waits 30 minutes from the moment your flight actually lands.
Dubai International Airport (DXB) Al Maktoum International Airport (DWC)
At a glance
When you land
Between the wheels touching down and the car pulling away, this is how a pre-booked transfer works.
Your flight is tracked. A chauffeur is assigned to your booking and timed to your actual landing, so a delayed flight moves the pickup instead of wasting it.
Dubai International runs smart gates that many passport holders can use, and staffed desks for everyone else. Queues are longest when several long-haul flights land together, which at DXB is most often between 5am and 9am.
Your 30 minutes of waiting runs from the moment the flight lands, so the time spent at the belt counts towards it. If you are held up, message the booking desk: it answers 24 hours a day, and your chauffeur is told.
Your confirmation voucher carries the chauffeur's name, the vehicle and the exact meeting point for your terminal, so you are not searching an arrivals hall for a stranger with a sign.
The price was fixed when you paid. There is no meter, no surge and no charge for traffic, whatever time you landed.
Check the terminal on your ticket before you travel: at Dubai the terminals are far enough apart that arriving at the wrong one costs a separate drive.
DXB
Terminals Terminal 1, Terminal 2 and Terminal 3 — tell us yours and it goes in the quote
Get a DXB quoteDWC
Flying from or into Al Maktoum International (DWC) at Dubai World Central? Send the flight with your request and it is quoted the same way: a full quote before you pay, 30 minutes of waiting from the actual arrival time, and changes up to 48 hours before departure.
Get a DWC quoteServices
From the airport to your hotel, home or office. Your flight is tracked and the 30-minute wait runs from its actual arrival time.
From your address to the airport, booked ahead with a named chauffeur.
Between terminals, for a connection that leaves from a different one.
A car and chauffeur for a block of hours, starting or ending at the airport.
Between any two addresses, with no airport involved.
How it works
Your flight, pickup and drop-off, passengers and bags, using the form below.
Usually within two hours, with any late-night, public holiday, short-notice or toll charges included.
By secure payment link or bank transfer. Card details never reach this website.
Confirmed once paid, and the price is fixed from then on.
Questions
Waiting is 30 minutes from your flight’s actual arrival time. The flight is tracked, so a delayed landing does not use up the wait.
Every journey is quoted individually. You receive a full quote, usually within two hours of your request, including any late-night, public holiday, short-notice or toll charges, and the price is fixed once you pay.
Online, by secure payment link or bank transfer. The booking is confirmed once payment is received.
Yes, up to 48 hours before your flight. Costs already incurred are deducted, and a few airports are non-refundable; the Terms list them.
Four vehicle classes, from a sedan to a van. Tell us the number of passengers and bags and we will quote the right one.
Nothing on your side. The flight is tracked, so the pickup moves with it and the 30-minute wait starts from the time you actually land, not the time you were scheduled to.
Tell us. The booking desk answers 24 hours a day on the phone or WhatsApp, and passes it to your chauffeur. Waiting beyond the 30 minutes can carry an additional charge, as the Terms set out, and a passenger who cannot be reached at all is treated as a no-show.
Waiting time, changes, cancellations and refunds are set out in full in our Terms & Conditions.
Request a transfer
Under five minutes to complete. We come back with a fixed price, usually within two hours. Nothing is charged until you accept the quote.
Your chauffeur tracks the inbound flight and waits 30 minutes from its actual arrival time, then meets you kerbside or in the arrivals hall.
Pickup timed backwards from your check-in cut-off, with traffic and terminal drop-off built in so you arrive with margin, not stress.
For self-transfer connections between terminals or nearby airports. We need your onward departure so the connection window is protected.
A car and chauffeur held at your disposal for a block of hours — meetings, site visits, or a day of stops without rebooking each leg.
A single fixed-price run between two addresses with no airport involved — hotel to office, city to city, venue to station.